In the history of computing, we're at a pivotal moment. We've moved from the early days of batch processing to 60 years of command-based interactions. Now, as highlighted by Jakob Nielsen, we're transitioning to a new phase: intent-based user interactions, marking a significant evolution

Face it, all your projects are going to die and you haven’t even designed the end. In a world that is flooded with new apps, services, and products can we really assume that our product won’t be killed off in the evolutionary cycle of the ‘next big thing’

When new users arrive at your product, their onboarding experience is the process that's meant to welcome and guide them towards lasting success. But in a team’s quest to address short-term metrics and feature awareness, onboarding often gets condensed into just a front-loaded moment, missing out on

Here is a scenario - does this resonate? You conduct data gathering in a research study. As the researcher, you place heavy emphasis on how to ask the “right question”. Even after careful scrutiny of the questions, your interactions yield shallow answers from participants. This results in lots of chatter

Designers have lots of great insights into user needs, the problem that needs to be solved and how to get to a solid outcome. The challenge is that we’re not always involved early enough in the conversation to steer the strategy and direction of a project - we’ve

Are you frustrated with reactive measures to user experiences? Tired of unused research, repetitive studies & justifying the need to automate measures? As the boundaries between design, technology and business blur, the significance of establishing robust, objective databases of measurable design metrics cannot be overstated. In this talk, Jessa will

The job title “Designer” carries vague promises of creativity and self-expression. It’s not necessarily a job you pick to get rich fast. It’s a job you are drawn to because you find meaning in it. ‘Find something you love to do, and you’ll never have to work

Product design has become stagnant—driven by infinite scale, overly-occupied with processes, and homogenized through adherence to standards. At the same time, video games are taking over the world and it's time we in Design take them seriously. Much more than gamification, video games are an under-explored frontier

Uber rolled out SOS functionality only after there were sexual harassment cases reported on their rides. Fitness apps continue to ignore menstruation, menopause, and pregnancy. Pension funds, failing to acknowledge that women live longer, have contributed to financial inequities. If these products and services had dared to ask: what about

The tension between quick incremental change and longer term planning is one Designers, and organisations, often experience. Knowing how to tell a compelling and tangible story about the long term vision is a powerful way to cut through the noise and drive change across disciplines. Rachel Ilan Simpson is the

User Fudged Experiences happen when users improvise with our products or service, usually in an unexpected and hacky way. This talk will reveal you how can use User Fudged Experiences to discover what your users are trying to accomplish, explore user perception, spot examples of design affordances in the physical

This talk is about an industry that everyone knows, but only from driving by: the construction industry. After so many years of digital products, here's a look past screen designs and a "behind the scenes" look at a project where the operator is the center of

Neurodiversity is a topic that has always fascinated Irina. She really wants to understand how historically marginalized communities experience the designs we create. Two years ago, she conducted a research project focusing on design requirements for the autistic community. The available information was fragmented, so she collaborated with this group

What happens to a product team when it's lead by a content content designer? What happens to a design culture if the person in charge can't use illustrator? For 3 years, Gemma has been tasked with build and nurture a product design culture at Canyon Bicycles,

Anyone can tell the difference between a good and a bad manager. Much more subtle, however, is differentiating between good and great management. Want to know how to become or work with a great manager? Paola Mariselli is a design leader, leadership coach and startup advisor. She's learned

This talk will illuminate when and how to build out a research operations function. As designer and researcher alike you’ll get a better understanding of how research operations adds value to your work and enables the UX team to mature as your organisation scales. Going one step further, you’

How do we keep motivated when working on things that are never done? Managing yourself and your creative confidence is just as important as managing your projects. Join this talk to explore what's been useful to Kevin as both as a designer and also as a parent.